Our Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

Collecting and Using Your Personal Data

What types of data do we collect from you?

We collect personal information you voluntarily provide us, including but not limited to, your email address, your first and last name, and your phone number.

We collect information when

·        When you sign up for our newsletter and enter your personal details. You may unsubscribe at any time through the link at the bottom of our emails.  

·        When you fill out a contact or query form with your details. We use this information to respond to you.

·        When you place an order. In order for us to process and perform your order, we will ask you to provide information including: your name, e-mail address, billing address, delivery shipping address, telephone number, shopping preferences, credit card or other payment information.

·        When you access our website. Usage data is automatically collected and includes, but is not limited to, information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the time and date of your visit, how you accessed our website, the pages of our website visited, the time spent on those pages, unique device identifiers and other diagnostic data. When you access our website through a mobile device, we may automatically collect certain information automatically, including, but not limited to, the type of mobile device you use, the IP address of your mobile device, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. 

 
How do we use your information?

We will never sell your personal information to others, except as is necessary to provide you with services set forth in this policy.

Information you give us:

We use your data:

·        To carry out our obligations towards you such as by fulfilling orders, or providing you with the information and services you request. 

·        To provide you with updates, information, and special offers related to our work.

·        To contact you by email or phone for purposes related to our goods and services, or respond to enquiries made.

Information we collect:

We use your data:

·        To  monitor usage of our website and internal operations, such as for data analysis, research, and statistical purposes.

·        To measure the effectiveness of our website and improve our services.

·        To ensure the safety and security of our website. 

·        To personalize our site and its offerings for our audiences.

We may combine personal data collected at this Website with other information you have provided us through other sources or with non-personal information that we automatically collected at this Website (as further described in this policy).

Your Data and Third Parties

We may share your personal information with the following third parties:

-        With business partners or supplies: If it is necessary in order to complete any contract entered into with them or you i.e. to fulfill an order.

-        With authorities: If it is necessary in order to comply with any legal obligation, or to protect the rights, property, or safety of us, our customers, or others.

-        With marketing partners/advertisers: To personalize our advertising and analyze the effectiveness of our campaigns. 

-        With your consent: We may disclose your personal information for any other purpose with your express approval.

 

Cookies

We use Cookies and similar tracking technologies to track activity on our website and store certain information. “Cookies” are small pieces of information (data files) that are downloaded to and stored by your browser or other application on your browser or hard drive when you use our website. Cookies make it easier for you to use our website by saving your preferences for your next visits to our website. Cookies may be either persistent or temporary (or session) cookies. A persistent cookie retains user preferences after the website has been closed, allowing those preferences to be used in future use sessions and remains valid until its set expiry date. A temporary cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

We use cookies to keep our website secure, to prevent fraud, to evaluate our website usage, to provide shopping cart functionality, and to remember your preferences. You can change settings for cookies or disable them altogether through your browser. If you reject cookies, website functionality may be limited and you will not have access to certain features. Our website does not guarantee the effectiveness of managing cookies with browser based tools.

Google Analytics

Our website uses Google Analytics, a third-party website analysis service, to collect demographic data and information about how our website is used. Google Analytics uses cookies to transmit this information to a Google server. The UserID function is anonymized and encrypted, tracking how you interact with our website. This information helps us measure the effectiveness, reach, and performance of our website. 

To opt out of Google Analytics, manage the settings of your browser, or by installing the Google Analytics Opt-out Browser Add-on, which informs Google Analytics that no data is to be transmitted. Cookies left behind by Google Analytics can also be removed at any time through your browser’s settings. More information about how Google processes data can be found here: https://policies.google.com/privacy?hl=d.

Children's Privacy

Our website does not address anyone under the age of 13, and we do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and are aware that your child has provided us with Personal Data, please contact us using the email below and we will take steps to remove this information from our server.

Contact

If you would like to access, amend, or delete any personal data collected about you, or if you have any questions about this privacy policy, you can contact us by email at lucy@lucyliewart.com.